Re: [tlug] B2B e-mail solicitation response

[Shawn <javajunkie@example.com>]

On Mon, 8 Mar 2004 02:41:03 +0100, <patrick.niessen@example.com> wrote:

> Dear All,
>
> from time to time my company receives e-mail solicitation to e-mail 
> adresses
> stated on our website.  Of course they are a kind of spam mail as we did 
> not
> ask to be contacted, and because they send out this mail to various
> addresses on our site without verifying the appropriate recipient.  (We 
> need
> those e-mail addresses, for marketing / customer service reasons, so I
> cannot just remove them and replace by bitmaps).
>
> Do you think it is legitimate (as in fair / appropriate), for IT service
> companies to contact us in this way.

no, but is there a way for them to verify the appropriate recipient?

  Are they as bad as certain other
> SPAM
> messages?

No ,if the services they provide really could really be of interest to 
your company.  But then again they should try to verify the appropriate 
recipient first.
>
> How would you respond to the sender?  In the past I used something like
> this:
>
>> Dear Mr. XXX,
>>

We have recieved unsolicited e-mail from your company and would ask that 
you please remove all our Domain's e-mail addresses from the files used to 
make such solicitations as the addresses to which you are sending are not 
appropriate avenues to obtain business with us.

<you could or ask them to check the contact (mail address/telephone -nah) 
information listed on your website (I mean could it be possible they have 
a legitimate product/service for you???) or you could just leave it up to 
them to contact you trying to figure out how to do it appropriately>

Should we receive further mail of this nature from you; we , 
unfortunately, will find it necessary to initiate
e-mail abuse complaint procedures with your provider.  We appreciate your 
understanding in this manner.


>
> I am sure there are better ways to say this - any suggestions?
>
> Patrick
>


-- 
Shawn

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