[tlug] Free Inkjet Printer/Scanner

[Benjamin Kowarsch <trijezdci@example.com>]

I bought a refurbed Brother DCP-J562N ink jet multi-function printer on Amazon.

Unfortunately it doesn't print, the printer goes through the motion, and there is a tiny bit of what appears to be ink left on the paper, as if the ink was empty, but the ink cartridge level is 100% and you can actually feel and hear the ink if you take the cartridge out and shake it.

Recently, Amazon has made their return process more inconvenient for customers probably due to abuse, but in cases where they ship damaged goods that shouldn't be. I am supposed to organise shipping myself and since the box is fairly large, it will be over 2000 JPY in shipping fees while Amazon only reimburses a maximum of 500 JPY.

Things like this get my blood boiling, it is not so much about the money but about principle. So I called up customer service and escalated the call up to somebody with more decision making power in the hope they would organise a muri-yari pickup. Instead they agreed to refund the money for the printer without any return, plus 500 JPY Amazon coupon for the sodai-gomi garbage disposal fee. That will cost more than 500 JPY but they also agreed to refund anything above if I send them the receipts for the garbage disposal coupons purchased.

HOWEVER, I thought, maybe there is somebody on this list who might be interested in a free printer/scanner even if defective, perhaps somebody knows how to fix this or somebody needs spare parts, you never know if you don't ask.

So, if there is anybody who wants to pick this up in either Iriya at my bakery, or in Nakameguro where I live (I'd carry it home then), please get in touch.

regards

benjamin