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RE: NTT prices (was: Using local MTA re: tlug: Naive VM question)




-----Original Message-----
$B:9=P?M(B : Uc^ida Masatomo <masatomo@example.com>
$B08@example.com(B : tlug@example.com <tlug@example.com>
CC : linux@example.com <linux@example.com>
$BF|;~(B : 1998$BG/(B5$B7n(B7$BF|(B 10:01
$B7oL>(B : Re: NTT prices (was: Using local MTA re: tlug: Naive VM question)



> Nearly one year ago NTT began a new ISDN service. When you apply an
analogue
>line, you need nearly 70,000 yen, but you need not this money when you
apply
>ISDN line. This new service gave a lot of damage to telephone agents.
>It's a surprise that Naomi can continue her service.


A lot of her business comes from people who speak little or no Japanese and
really need the help.  She also provides top-quality support to help people
get their TA set up and working properly.  Try getting that from NTT.  This
support is what brings in not only customers who don't speak Japanese, but
also ones who do speak it well, and native-speaking ones as well.  Naomi
gives them help they can't get if they go through NTT directly.

Bricks operates under the same contract that other NTT agents do, but they
provide significant value-added service in terms of support.  This enables
them to do well.  Also, the commission from NTT is not dependent on selling
a phone line subscription right; it is solely for signing a person up for
ISDN services, even if that person already has an NTT phone line.

Bricks also gets a very great deal of word-of-mouth advertisement from
satisfied customers, and this is a very powerful advertising tool.  Customer
loyalty is probably the most valuable commodity a business can have.  Bricks
has a lot of it, for very good reason.

Cheers,

Jonathan

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